Registered users will get free support via E-Mail. Most of the time, our response will be within 24 - 48 hours in business day.
Please e-mail your questions to the following address:
One of our support staff will receive your question and reply as soon as possible.

Currently program is only distributed on the Internet. If you are interested in exchanging links with us, or would like to help us with physical distribution, promotion in software compilations, or business cooperation, kindly let us know! We are open to various levels of cooperation.

If you encounter any problems in usage of our product, you may email us. But in most situations, you may find the answer by yourself in related documents like FAQs, Help, Readme.txt, etc.

Your complaints, suggestions or cooperation intents about our products or service are welcome at any time through manager@realconvert.com

If you want to report a bug please provide the following information:

Can you reproduce the bug? If so, please describe the steps that lead to the error you`re encountering. Be as precise as possible.
Which version of the product are you using?
Which version of Windows are you using?
If an error message was displayed, please quote the exact content of that message.